Privacy Policy - Derby Kitchenware

Privacy Policy

Last Updated: February 2026

1. Introduction

Derby Kitchenware ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and business address when you submit inquiries or register for an account.
• Business Information: Company details, tax identification numbers, and purchasing preferences for B2B transactions.
• Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics tools.
• Communication Data: Records of correspondence, inquiries, and support requests.

3. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders and inquiries
• Provide customer support and respond to your requests
• Send product catalogs, price lists, and promotional materials (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud
• Analyze website usage and optimize user experience

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our business operations (e.g., shipping, payment processing)
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: info@derbykitchenware.com
Phone: +971 55 978 8472